What happens when you gather a couple thousand healthcare, business, and government movers & shakers, then sic them on big topics such as reform, consumerism, and improving care?

Join us at the World Health Care Congress, starting April 12, to find out.

We’ll be in the midst of all, participating in events including:

A panel discussion led by Alexandra Drane featuring Ingrid Lindberg (Customer Experience Officer at CIGNA) and MaryAnn Stump (Chief Innovation Officer, Blue Cross Blue Shield of Minnesota) on Tuesday, April 13. The topic is one that is certainly close to our hearts: “Redesign for the New Consumer Customer.”

Sharing some high-level results of a recent health plan loyalty survey – in which we asked over 9000 Americans to rank the qualities they most value in a health insurance plan – and how their plans stack up against their ideal.

An informal luncheon roundtable on Tuesday April 13, during which Alexandra Drane will be leading a discussion on what we can all do – both as healthcare industry insiders and as parents, children, and friends – to facilitate and document end-of-life preferences.

A presence in the exhibit hall, where we can meet up and share how we’re helping people “be touched” in ways that are meaningful, impactful, and memorable.

Looking forward to seeing you there.